Skip to main content
When outreach becomes a conversation, it lands in Inbox. You read the thread, see who owns it and decide what to say. Replies are always written by a person: Growth Link does not write AI replies or AI summaries of your conversations.

​
Bringing conversations in

Conversations appear after a sync of a connected LinkedIn account.
  1. An owner, admin or operator opens Sync settings.
  2. Choose the Account to sync and a Conversation limit, then choose Run sync.
  3. The sync runs in the background, even if you leave the page. Progress shows Syncing, Paused or Completed with the number of conversations and new messages saved.
  4. Use Pause sync to stop and keep progress, and Resume sync to continue.
A completed sync covers the conversations you chose to sync, not necessarily your whole LinkedIn inbox. Group conversations are not shown as one-to-one threads, and attachments are indicated but not downloaded. Messages hidden or deleted on LinkedIn are marked as such.
Inbox sync needs a paid plan, a connected account and sync switched on for your workspace. If your inbox is empty, it means no conversations have been synced yet; Growth Link never fills it with examples.

​
Replying

  1. Open a conversation and read the history.
  2. Choose Hold reply for me so no one else replies at the same time. If a new message arrives, the hold is released and you should read it first.
  3. Write a response in your own words. Save draft keeps it; Send reply queues it.
  4. Before it goes out, Growth Link checks again your permission, the account’s health, opt-outs and that the conversation has not changed.
A reply’s status is shown plainly: Queued · not sent yet, Sending · not confirmed yet, Sent · confirmed by LinkedIn, Held by a safety check or Not sent. A reply that is not confirmed is never resent automatically.

​
Handoffs and notes

  • Set the conversation’s Owner and Next action, with a follow-up time, and choose Save handoff. Filters show conversations that are unassigned or past their follow-up time.
  • Add a note for your team. Notes stay with the conversation.

​
Stopping follow-ups and opt-outs

  • Pause automatic follow-ups stops any queued sequence messages to this person.
  • Record opt-out when someone asks not to be contacted. Record opt-out and stop all contact cancels queued actions, and no new outreach to them can start. See Approvals and stops.

​
Recording outcomes

Mark a conversation Interested or Meeting booked only when it really happened. Each outcome needs a person to confirm it with a note, and it is shown as Outcome · confirmed by a person with their name. Growth Link never infers outcomes, held meetings or revenue.